In order to be eligible for the service, you must complete a written application and arrange for an in-person interview at our offices. Bring your completed application with you. In some cases, your health care professional will be contacted for more information.
The above is true whether you are a new applicant for East Bay Paratransit servicesor you are recertifying after your three-year eligibility period has expired.
here to download a copy of the ADA Application plus the instructions you will need, depending on whether you are a new applicant for service or a recertifying applicant. After you complete the ADA application, call our office at (510) 287-5000 to set up your interview. Alternatively, you can call East Bay Paratransit to request an ADA application and instructions.
- Full eligibility. You may take all your trips on East Bay Paratransit.
- Conditional (Limited) eligibility. You may use paratransit for some trips, but not ones you are able to take on AC Transit or BART.
- Temporary eligibility. You can use paratransit, for a specific length of time, after which you are expected to be able to use AC Transit and BART.