East Bay Paratransit lift van

Welcome to East Bay Paratransit

East Bay Paratransit is a public transit service for people who are unable to use regular buses or trains, like those operated by AC Transit and BART, because of a disability or a disabling health condition. East Bay Paratransit transports riders from their origin to their destination in vans equipped with a wheelchair lift or in sedans. East Bay Paratransit was established by AC Transit and BART to meet requirements of the Americans with Disabilities Act (ADA).

Contact information

East Bay Paratransit Contact information at a glance:

Phone Numbers:
(510) 287 – 5000 – Main Phone Number

Toll Free 1-800-555-8085
Fax (510) 628-0719


East Bay Paratransit Office
1722 Broadway
Oakland, CA 94612


Where can I ride on East Bay Paratransit?

East Bay Paratransit serves the following cities:

  • Milpitas (part)
  • Newark
  • Oakland
  • Piedmont
  • Pinole (part)
  • Richmond
  • San Leandro
  • San Pablo
  • Union City
  • Alameda
  • Albany
  • Berkeley
  • Castro Valley
  • El Cerrito
  • El Sobrante
  • Emeryville
  • Fremont
  • Hayward
  • Kensington

You can also go to and from any of these cities to anywhere in San Francisco. You can go elsewhere in the Bay Area by taking East Bay Paratransit part of the way and then transferring to another ADA paratransit service.

East Bay map

Service Hours:

Service is provided during the hours of AC Transit’s bus and BART’s rail operations. Service is limited to areas within ¾ mile of an operating bus route or BART station. Call (510) 287-5000 for information about specific times and locations.

Office Hours

Administration M-F, 8 AM to 5 PM
Ticket Sales M-F, 8 AM to 5 PM
Cancellations 24 hours
Complaints 24 hours
Customer Service Center Every day, 4 AM to 1 AM
Eligibility Certification M-F, 8 AM to 5 PM
General Information Every day, 4 AM to 1 AM
Reservations Every day, 8 AM to 5 PM

East Bay Paratransit